Microsoft Skype is widely accepted as a go-to application to easily and cheaply communicate with both an audio and visual component. Skype also offers a high level of professionalism to ensure high-quality VoIP communication and has a strong reputation given its widespread use and acceptance.
In a corporate environment however, the requirements are vastly different from that of a consumer as is the technology required to deliver high-quality VoIP communications expected in a business setting.
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Traditional network architectures face increasing difficulties as corporate communications migrate from old-school, voice-only PBX installations to Unified Communications encompassing voice, video, instant messaging, conferencing, data sharing and more. Clearly, modern networks must be capable of delivering consistently high performance to ensure that real-time communications are available for all desired methods.
Plus, modern corporations typically arm their staff with the current mobile phone, tablet, and other devices, enabling them to conduct business communications at any location with a reliable Internet connection. Clearly, these tasks are made difficult if not impossible with older style network architectures requiring additional expenditures in third party conferencing and other related and costly services.
For a corporation to get the most out of an application like Skype for Business while maintaining the required high level of performance, network administrators must have the ability to maintain and correct issues that arise given their company’s specific situation and requirements.
The Microsoft Skype for Business SDN (Software-Defined Networking) Interface was created to deliver this necessary functionality to corporations while also providing the ability for network management systems to monitor performance in real time. Among other things, the SDN Interface enables developers to build applications and services to monitor and troubleshoot problems that arise while also enabling customers to interface with approved 3rd party applications through the Skype Desktop API.
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Applications that are built on the Skype for Business SDN Interface offer the ability for network administrators to detect, diagnose and fix networks that underperform or were improperly configured in real time. Instead of hiring a dedicated PBX administrator which is common, a Skype for Business system with the SDN Interface is easily maintained by existing IT staff to reduce staffing costs. Even larger cost savings are realized through the elimination of third-party conferencing charges and necessary and costly PBX upgrades as the corporation goes wireless.
A legacy PBX system is typically limited in its functionality, is expensive, and is difficult to maintain. A Microsoft Skype for Business platform utilizing the SDN Interface on the other hand, provides a Unified Communications solution enabling corporations the ability to cut the cord and move to a wireless solution that is modern, simpler to manage, easily customized and most importantly, cheaper.
Utilizing Microsoft Skype for Business with SDN Interface also enables a company to leverage their staff’s existing mobile technologies and the company’s existing conferencing rooms while also enabling staff to work remotely, removing constraints typically faced with a PBX system. Finally, the Microsoft Skype for Business rollout is typically short depending on the specific situation and may only take several months or less to fully implement.
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