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Medicare Advantage Plan Improves RAF Accuracy, Recovers $22M in One Year

About the Client

The client is a regional Medicare Advantage plan serving a diverse population with complex clinical needs. The organization struggled with under-coded member risk scores, which resulted in lower risk-adjusted reimbursements from CMS. Limited visibility into clinical data and lack of integrated systems made it difficult to capture the full burden of patient conditions. To address this, the plan partnered with Zymr to optimize RAF score accuracy and improve revenue outcomes.

Key Outcomes

14% Improvement in RAF Scores Across Target Population
$22M Revenue Recovered Within First Contract Year

Business Challenges

The health plan faced persistent challenges with under-coding, where documented diagnoses did not fully reflect members’ clinical conditions. This gap led to reduced risk-adjusted payments and financial losses.

Data fragmentation was a major issue, with clinical, claims, and lab data spread across multiple systems, making it difficult to generate a comprehensive member view. Without integrated insights, identifying coding gaps required significant manual effort and was prone to errors.

Additionally, the absence of advanced analytics limited the plan’s ability to proactively identify high-risk members and ensure accurate documentation. Compliance with CMS requirements and timely submission of accurate data further added to operational complexity.

The organization needed a scalable, data-driven solution to improve RAF accuracy, streamline workflows, and maximize reimbursement while maintaining compliance.

Business Impacts / Key Results Achieved

Zymr enabled the Medicare Advantage plan to implement a robust RAF optimization solution that improved coding accuracy and financial performance.

  • 14% Improvement in RAF Scores Across Target Population
  • $22M Revenue Recovered Within First Contract Year
  • Enhanced Visibility into Member Risk Profiles
  • Improved Coding Accuracy and Compliance with CMS Guidelines

Strategy and Solutions

Zymr developed and deployed a comprehensive RAF score optimization solution leveraging advanced analytics and integrated healthcare data.

  • FHIR-Based Data Lakehouse
    Built a unified data platform integrating claims, encounter data, lab results, and SDOH data for a complete member view.
  • AI-Driven RAF Optimization Model
    Developed predictive models to identify gaps between documented diagnoses and clinically supported conditions.
  • Clinical Evidence-Based Insights
    Surfaced actionable insights through an AI-powered interface with supporting clinical evidence for coding teams.
  • Data Integration and Interoperability
    Enabled seamless integration across multiple data sources to eliminate silos and improve data accessibility.
  • Workflow Enablement for Coding Teams
    Streamlined coding workflows with prioritized recommendations to improve efficiency and accuracy.
  • Compliance and Reporting Support
    Ensured alignment with CMS guidelines while improving audit readiness and reporting accuracy.
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