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Fortune 500 Manufacturer Modernizes IAM, Reduces Privileged Risk by 94%

About the Client

The client is a Fortune 500 global manufacturing enterprise with over 120,000 users across multiple regions and business units. The organization relied on legacy identity directories and fragmented access controls that were over 15 years old. These outdated systems limited visibility, slowed user provisioning, and increased security risks. To modernize identity governance and strengthen security posture, the organization partnered with Zymr.

Key Outcomes

92% Automation of Joiner, Mover, and Leaver Processes
94% Reduction in Privileged Account Exposure

Business Challenges

The organization operated with multiple disconnected identity systems, leading to inconsistent access controls and lack of centralized governance. Manual provisioning and deprovisioning processes created delays, increased administrative overhead, and elevated the risk of human error.

A significant number of orphaned accounts accumulated over time, creating potential security vulnerabilities and compliance risks. The absence of real-time visibility into user access made it difficult to enforce least-privilege principles and meet regulatory requirements.

Privileged accounts were not adequately monitored or controlled, increasing exposure to insider threats and potential breaches. The company needed a scalable Identity and Access Management (IAM) solution to unify identity governance, automate lifecycle management, and enhance overall security.

Business Impacts / Key Results Achieved

Zymr enabled the organization to transition from fragmented identity systems to a unified IAM and IGA framework powered by Okta and SailPoint. This transformation improved operational efficiency, strengthened governance, and reduced security risks.

  • 92% of Joiner, Mover, and Leaver Processes Automated
  • 87,000 Orphan Accounts Eliminated
  • 94% Reduction in Privileged Account Exposure
  • Significant Improvement in Access Governance and Compliance Readiness
  • Enhanced Visibility and Control Across All User Identities

Strategy and Solutions

Zymr implemented a comprehensive IAM modernization strategy to streamline identity lifecycle management and enforce strong governance controls across the enterprise.

  • Okta Identity Platform Implementation
    Deployed Okta for centralized authentication, single sign-on (SSO), and seamless user access across applications.
  • SailPoint Identity Governance Integration
    Implemented SailPoint IGA to enable automated access certifications, policy enforcement, and governance workflows.
  • Automated Identity Lifecycle Management
    Streamlined joiner, mover, and leaver processes to reduce manual effort and improve provisioning speed.
  • Orphan Account Discovery and Remediation
    Identified and eliminated inactive and orphaned accounts to minimize security risks.
  • Privileged Access Control Enhancements
    Strengthened monitoring and governance of privileged accounts to enforce least-privilege access.
  • Compliance and Audit Readiness
    Enabled continuous compliance monitoring and reporting to meet regulatory and audit requirements.
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