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Manufacturing NIST Cybersecurity Framework Implementation

About the Client

Our client was a global manufacturer supplying specialized components to aerospace and defense contractors. With facilities across North America and Europe, the company managed complex supply chains involving hundreds of vendors. Following a series of supply chain–related security incidents in their ecosystem, leadership recognized the urgent need to strengthen cybersecurity resilience. The company also wanted to prepare for Cybersecurity Maturity Model Certification (CMMC), a requirement for U.S. defense suppliers.

Key Outcomes

The company became audit-ready for CMMC, securing eligibility for defense contracts.
Customer confidence increased, resulting in contract renewals worth tens of millions of dollars.

Business Challenges

The engagement began against a backdrop of several pressing concerns:

Weak Baseline

The manufacturer had no formal cybersecurity framework. Policies existed but were fragmented and inconsistent. IT practices were largely ad hoc, dependent on individual teams and local plant-level decisions.

Critical Gaps

Zymr’s initial evaluation revealed major weaknesses:

  • Asset Management: No complete inventory of hardware or software, leaving blind spots for vulnerabilities.
  • Access Control: Excessive privileges were common; privileged accounts weren’t periodically reviewed.
  • Incident Response: No documented playbooks or escalation procedures. The security team reacted reactively to incidents without coordination.
  • Monitoring: Minimal logging and no centralized monitoring platform.

Customer and Market Pressure

Defense contractors had begun requiring suppliers to demonstrate cybersecurity maturity aligned with NIST CSF and CMMC. The client risked losing high-value contracts if they could not prove readiness.

Certification Roadmap

The company aimed to achieve measurable improvement in under 12 months to maintain eligibility for defense work. With no existing framework, this was an ambitious timeline.

In short, the company faced the dual challenge of closing immediate security gaps while laying a foundation for long-term compliance.

Business Impacts / Key Results Achieved

Zymr helped the client elevate its security maturity from fragmented and reactive to structured and proactive. By aligning with NIST CSF, the manufacturer not only addressed immediate security gaps but also positioned itself to meet CMMC requirements and retain strategic defense contracts. For leadership, the transformation demonstrated that cybersecurity was no longer a compliance burden but a competitive differentiator.

Within eight months, the client’s cybersecurity maturity improved from 2.1 to 4.2, a significant shift from reactive practices to consistent, documented processes across all NIST CSF domains.

  • Incident response capability improved dramatically, reducing time to contain events from days to hours.
  • Recovery drills validated resilience, assuring leadership of business continuity even under attack.

This outcome gave the manufacturer not just compliance readiness but a robust, proactive security posture aligned with industry demands.

Additional Outcomes

  • Vendor Security: Introduced third-party security reviews, reducing exposure from weak supply chain partners.
  • Operational Resilience: Documented recovery playbooks ensured plants could resume production quickly in case of disruptions.
  • Employee Engagement: Training reduced phishing click rates and improved reporting of suspicious activities.

Future-Readiness: With NIST CSF embedded, the company could pursue ISO 27001 certification with minimal additional effort.

Strategy and Solutions

Zymr designed a phased NIST CSF implementation program, combining maturity assessment, remediation, and governance.

  • Baseline Assessment

We started with a full NIST CSF maturity evaluation across the five domains: Identify, Protect, Detect, Respond, and Recover. The client’s average score was 2.1 (Initial), indicating inconsistent, undocumented practices. The assessment produced a detailed scorecard highlighting 90+ individual controls and their current maturity levels.

  • Prioritized Roadmap

Working with leadership, we created a risk-based remediation roadmap. Critical areas—asset inventory, access control, and incident response, were prioritized. Longer-term improvements, such as supply chain risk management, were staged for later phases. This roadmap included estimated costs, staffing needs, and timelines.

  • Control Implementation

Zymr embedded consultants alongside the client’s IT and security teams to deploy and operationalize controls:

  • Identify: Built a centralized asset inventory and classification system, tagging critical systems and sensitive data flows.

  • Protect: Enforced least-privilege access policies, rolled out MFA across all critical systems, and created periodic entitlement reviews. Endpoint protection was standardized globally.
  • Detect: Deployed a Security Information and Event Management (SIEM) platform to aggregate logs across plants, enabling anomaly detection and real-time alerts.
  • Respond: Authored an Incident Response Plan with clear escalation paths, communication protocols, and role assignments. Conducted tabletop exercises to validate readiness.
  • Recover: Designed and tested a backup and recovery strategy, including offsite replication and simulated disaster recovery drills.

Each control was documented and aligned with NIST CSF criteria, creating a clear audit trail.

Governance and Awareness

To sustain improvements, Zymr:

  • Drafted formal cybersecurity and vendor risk policies.
  • Established a cybersecurity governance committee with executives and plant-level IT leads.
  • Conducted awareness training across the organization, teaching employees to recognize phishing, escalate incidents, and follow access hygiene.
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