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Enterprise ICU Device Integration Modernization

About the Client

The client is a multi-hospital healthcare provider operating several intensive care units (ICUs) across its network. Critical patient data was generated by bedside monitors, ventilators, infusion pumps, and cardiac systems, but remained fragmented across disconnected platforms. Limited interoperability reduced clinical visibility and increased operational complexity. The organization needed a modern integration framework capable of unifying device telemetry and supporting real-time clinical workflows. To achieve this transformation, the provider partnered with Zymr.

Key Outcomes

99.5% Device Data Availability Across ICU Environments
60% Reduction in Manual Device Data Reconciliation Efforts

Business Challenges

The healthcare provider relied on multiple device vendors across ICU environments, resulting in fragmented telemetry streams and inconsistent access to patient monitoring data. Clinical teams often had to navigate separate systems to view vital signs, ventilator data, infusion metrics, and cardiac telemetry.

The lack of standardized device integration created operational silos and limited the ability to deliver a unified patient view. Patient-device associations frequently required manual intervention, increasing the risk of data mismatches and workflow inefficiencies.

Real-time visibility into critical patient conditions was constrained by disconnected systems and delayed data exchange. Existing infrastructure also made it difficult to integrate telemetry data with Epic workflows and downstream clinical applications.

The organization needed a scalable, standards-based integration platform capable of unifying device data, improving interoperability, and supporting critical-care decision-making across ICU environments.

Business Impacts / Key Results Achieved

Zymr helped the provider modernize ICU device connectivity through a FHIR-native integration platform that unified telemetry data across critical-care environments. The solution improved clinical visibility, interoperability, and operational efficiency.

  • 99.5% Device Data Availability Across ICU Environments
  • 60% Reduction in Manual Device Data Reconciliation Efforts
  • 50% Faster Access to Real-Time Patient Telemetry
  • 35% Improvement in Clinical Workflow Efficiency
  • 100% Automated Patient-to-Device Mapping
  • Seamless Epic Integration Across Critical-Care Units

Strategy and Solutions

Zymr implemented a modern device integration platform designed to centralize telemetry data, improve interoperability, and streamline ICU operations.

  • FHIR-Native Device Integration Platform
    Developed a standards-based integration architecture to aggregate telemetry data from bedside monitors, ventilators, infusion pumps, and cardiac systems.
  • Real-Time Telemetry Streaming
    Enabled continuous streaming of device-generated data to support timely clinical decision-making and patient monitoring.
  • ADT-Aware Patient Mapping
    Implemented automated patient-device association workflows using ADT events to ensure accurate patient identification and data alignment.
  • Epic Integration Workflows
    Integrated telemetry streams with Epic systems to provide clinicians with unified access to patient data within existing workflows.
  • Interoperability Framework
    Established scalable interoperability capabilities supporting multiple device vendors and healthcare data standards.
  • Centralized Clinical Visibility
    Delivered a consolidated view of ICU telemetry data, reducing operational silos and improving care coordination across critical-care teams.
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