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Patient Engagement Portal for a Healthcare Network

About the Client

A growing healthcare network operating multiple hospitals and clinics across urban and rural regions. They needed a digital solution to improve patient engagement, reduce administrative overhead, and modernize healthcare delivery.

Key Outcomes

Increased telehealth adoption by 2.5x within 3 months.
Improved operational efficiency with automated reminders and follow-ups.

Business Challenges

Patients often faced long wait times, missed appointments, and difficulties accessing medical records. The lack of a unified digital platform created inefficiencies for both patients and providers. Telehealth adoption was also limited due to fragmented tools.

Business Impacts / Key Results Achieved

The solution led to a 40% drop in no-shows and improved patient satisfaction scores across the healthcare network. Providers also reported reduced administrative burdens.

Strategy and Solutions

Zymr delivered a secure, HIPAA-compliant patient engagement portal with features including appointment scheduling, telehealth video consultation integration, and secure access to medical records. The portal was designed with a mobile-first interface and integrated seamlessly with existing hospital systems.

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