Zymr delivered application performance management services combined with regular code audits and corrective maintenance. We optimized database queries, improved API response times, and re-architected caching layers to cut latency. In parallel, Zymr conducted training sessions to upskill the client’s operations team on best practices for compliance monitoring and application upkeep.
A U.S.-based SaaS healthcare provider offering cloud-based EHR (Electronic Health Records) and patient engagement platforms for hospitals and clinics.
The provider’s applications experienced slow load times during peak hours, affecting clinical workflows and user satisfaction. Additionally, compliance concerns around HIPAA and GDPR created risks in handling patient data. The client lacked proactive monitoring and needed operational upskilling for their IT team.
Application latency was reduced by 50%, dramatically improving clinician and patient user experiences. Customer retention increased by 20% as reliability and compliance confidence grew.
Zymr delivered application performance management services combined with regular code audits and corrective maintenance. We optimized database queries, improved API response times, and re-architected caching layers to cut latency. In parallel, Zymr conducted training sessions to upskill the client’s operations team on best practices for compliance monitoring and application upkeep.
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