Zymr developed a HIPAA-compliant mobile application offering self-service features such as appointment booking, instant notifications, billing history, and secure messaging with providers. Integrated APIs connected the app to the provider’s EHR system, ensuring real-time updates. A mobile-first design provided easy accessibility for patients of all age groups.
A regional healthcare provider managing multiple hospitals and clinics in urban and rural areas. The client wanted to digitize patient interactions to improve efficiency and reduce administrative load.
Patients relied on manual intake forms and phone calls for scheduling appointments. No-shows were frequent due to lack of reminders, leading to wasted resources and lost revenue. Compliance with HIPAA and patient data security was also a critical requirement.
The app improved patient engagement, reducing no-shows by 35% and boosting the healthcare provider’s Net Promoter Score (NPS) significantly.
Zymr developed a HIPAA-compliant mobile application offering self-service features such as appointment booking, instant notifications, billing history, and secure messaging with providers. Integrated APIs connected the app to the provider’s EHR system, ensuring real-time updates. A mobile-first design provided easy accessibility for patients of all age groups.
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