Strategy and Solutions

We built a full-featured telehealth platform using React for the front end, SignalR for real-time communication, and .NET Core APIs integrated with FHIR standards. The system supported video consultations, secure messaging, prescription uploads, appointment scheduling, and automatic syncing with the client’s EHR backend. Mobile responsiveness and patient authentication were prioritized for usability and security.

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Telehealth Platform for a Healthcare Provider

About the Client

regional healthcare network providing primary and specialty care across urban and rural areas. The organization needed a modern telehealth platform to expand access, especially in underserved regions, while ensuring HIPAA compliance and EHR integration.

Key Outcomes

Enabled 24/7 teleconsultation availability across 12 clinics
Achieved 95% patient satisfaction scores in post-visit surveys

Business Challenges

The client lacked any digital infrastructure for remote care. They needed a secure video consult feature, scheduling workflows, and real-time access to electronic health records. Compliance with HIPAA was non-negotiable, and the solution had to support both web and mobile usage for providers and patients.

Business Impacts / Key Results Achieved

The platform launched in 14 weeks and reduced patient no-show rates by 40% within the first two months of use.

Strategy and Solutions

We built a full-featured telehealth platform using React for the front end, SignalR for real-time communication, and .NET Core APIs integrated with FHIR standards. The system supported video consultations, secure messaging, prescription uploads, appointment scheduling, and automatic syncing with the client’s EHR backend. Mobile responsiveness and patient authentication were prioritized for usability and security.

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