Strategy and Solutions
The client was a 650-bed academic medical center supporting over 3,200 clinicians across inpatient, outpatient, and specialty care settings. Over time, clinicians were forced to rely on more than a dozen disconnected mobile and desktop tools for scheduling, messaging, documentation, alerts, and clinical decision support. This fragmentation caused workflow disruption, alert fatigue, and rising dissatisfaction among physicians and nursing staff.
Hospital leadership wanted to simplify clinician workflows by consolidating critical functions into a single, secure mobile application tightly integrated with Epic. To achieve this at scale and without compromising clinical safety, the organization partnered with Zymr.
Clinicians were overwhelmed by fragmented tools that interrupted care delivery and increased cognitive load. Alerts were inconsistent across systems, documentation was time-consuming, and switching between applications reduced efficiency during patient interactions. Any unified solution needed to integrate deeply with Epic using FHIR standards, support real-time clinical data, reduce alert fatigue, and meet strict security and compliance requirements. Adoption risk was high, as clinicians would reject any solution that added friction instead of removing it.
Zymr helped the academic medical center transform clinician mobility from a productivity drain into a clinical advantage. By unifying workflows into a single mobile platform, the organization improved adoption, reduced documentation burden, and enhanced care delivery without disrupting Epic or clinical safety.
Zymr designed and delivered a native clinician mobile platform that consolidated workflows into a single, intuitive experience.
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