Insurance Software Testing and QA Services
Build Trust with Every Release. We Help You Test for That.
At Zymr, we bring deep experience in both insurance and software quality. From underwriting portals to claims systems, we test complex insurance platforms for performance, compliance, and usability so you can launch with confidence and stay ahead of risk.
Insurance software QA ensures that digital systems used by insurers perform reliably, stay secure, and comply with regulatory standards. It covers everything from policy admin to claims, billing, and customer portals.
\At Zymr, we bring proven expertise in insurance software quality assurance, helping carriers, MGAs, TPAs, and insurtechs validate complex workflows, improve release velocity, and reduce production risk all without compromising on compliance or customer experience.
Why Insurance Software Needs Specialized QA
Insurance platforms are complex. You’re not just dealing with code, you're dealing with premiums, policies, claims, and regulations that change state by state.
A missed bug in a rating engine can mess up quotes. A broken claims workflow can delay payouts. A bad UI can confuse agents and frustrate policyholders.
You also have to deal with integrations underwriting rules, core policy systems, billing, CRMs, third-party APIs. They all need to talk to each other without fail.
And let’s not forget compliance. You’re not launching a social app. You’re handling sensitive customer data that has to stay secure and audit-ready.
That’s why insurance software testing can’t be treated like just another QA project. It takes domain fluency, test coverage that matches real-world workflows, and a clear eye on business risk.
Talk to us today and let's bring your vision to life
Start nowOur Insurance QA & Software Testing Services
We test insurance platforms the way they’re used in the real world across rating engines, claims workflows, agent portals, and third-party integrations. Whether you’re modernizing legacy systems or building new digital insurance platforms, we bring the QA rigor to back it up.
Functional Testing
- Validate policy issuance, endorsements, renewals, and claims.
- Ensure that rating, quoting, and billing rules fire correctly.
- Cover real use cases across agents, underwriters, and insured users.
- Run regression testing for insurance rules with each release.
End-to-End Testing
- We test across the full ecosystem policy admin, CRM, payment, and document systems.
- Our team handles API and integration testing for insurance platforms to ensure data flow is solid.
- We test claims from FNOL to settlement, not just screens.
Compliance & Data Privacy Testing
- We ensure your workflows comply with industry mandates (HIPAA, SOC 2, GDPR).
- Run insurance compliance validation with audit-trail logging and traceability.
- Cover insurance data privacy testing with both static and dynamic test cases.
Performance & Security Testing
- Simulate peak load scenarios like open enrollment or catastrophe events.
- Identify slowdowns and bottlenecks with performance testing under peak load.
- Run security and vulnerability testing to lock down sensitive customer data.
Test Automation
- Implement smart test automation for insurance applications across regression and smoke suites.
- Plug into your pipelines with Selenium, Cypress, or Playwright.
- Automate tests across browsers, devices, and workflows.
Usability & Accessibility Testing
- Ensure your portals are easy for agents and policyholders to use.
- We run usability testing for insurance portals and test for accessibility compliance (ADA, WCAG).
- Fix UI issues that create drop-offs or delays in submissions.
Specialized Insurance QA Support
- Set up test environments that match your underwriting rules.
- Maintain reusable test libraries for policy products and claims types.
- Work closely with your product owners, BA teams, and compliance leads
Talk to us today and let's bring your vision to life
Start nowPlatforms & Insurance Products We Test
We’ve worked across the insurance stack from legacy cores to modern, API-first platforms. Here are some of the systems we test regularly:
Underwriting Software
Test automation and validation for rules engines, risk scoring, and decision workflows.
Claim Management Systems
Validate FNOL intake, adjuster workflows, and payout processes. We test for accuracy, timelines, and compliance.
Policy Administration Systems
Cover end-to-end workflows quoting, issuance, mid-term changes, renewals, and cancellations.
Billing Software
Verify premium calculations, payment integrations, invoicing logic, and dunning cycles.
Agency Management Systems
Test agent onboarding, book of business tracking, commissions, and CRM integrations.
Insurance Portals
Usability and accessibility testing for self-service portals for agents, brokers, and policyholders.
Customer-Facing Insurance Apps
Mobile and web testing for apps that handle quote, bind, document upload, and claims submission.
Why Choose Us for Insurance Software QA?
We know insurance isn't just another industry, it's highly regulated, integration-heavy, and full of edge cases. That’s why we don’t do one-size-fits-all QA.
Deep Domain Experience
- 12+ years in IT services for insurance sector across P&C, life, health, and insurtech.
- Hands-on understanding of policy, claims, underwriting, and reinsurance flows.
- We speak your language endorsements, loss runs, bordereaux, not just test cases.
Tech-Driven QA Teams
- Engineers skilled in API testing, test automation, cloud-based test environments, and DevOps integration.
- Experience across platforms like Guidewire, Duck Creek, Salesforce, and custom builds.
- CI/CD-ready QA that keeps up with agile and DevOps release velocity.
Compliance-First Approach
- Testing aligned with NAIC, SOC 2, HIPAA, GLBA, and GDPR standards.
- Risk-based testing frameworks to prioritize what truly matters for audits.
- Audit trail validation, role-based access testing, and data security baked into QA.
Advanced QA Capabilities
- Full automation across regression, smoke, and sanity test suites.
- Performance, load, and stress testing for high-traffic portals and claims events.
- AI-based testing insights and predictive defect analytics (when scale demands it).
Flexible Engagement
- From full managed QA teams to staff augmentation we fit your model.
- U.S. client-facing teams with global test delivery centers.
- Transparent reporting, real-time dashboards, and zero guesswork.
Talk to us today and let's bring your vision to life
Start nowQA Success Stories in Insurance Tech
Case Studies
QA for Claims Automation at a P&C Insurer
A mid-size P&C carrier needed to roll out a new claims automation module. Zymr tested end-to-end workflows, including FNOL intake, adjuster approvals, and payment triggers. Our regression and performance tests reduced post-release defects by 80%.
Project Details →
Case Studies
Compliance-Driven Testing for a Health Insurer
A health insurance provider needed rigorous QA for a new ACA-compliant enrollment portal. Zymr built a test suite that validated coverage rules, subsidy calculations, and EDI data flows. The launch passed external audits with zero critical issues.
Project Details →
Case Studies
API Testing for a Digital Insurance Marketplace
A VC-backed insurtech platform needed to validate APIs connecting to 12 different carriers. Zymr built a robust API automation suite and tested quote-bind flows across partners. Time to onboard new carriers dropped by 40%.
Project Details →
How We Engage: Flexible Insurance QA Models
We know every insurance org works differently. That’s why we offer flexible QA models that scale with your needs.
Project-Based QA
For defined testing efforts like platform rollouts or compliance launches. Scoped, priced, and delivered end-to-end.
Dedicated QA Teams
Cross-functional teams that plug into your SDLC. Includes test leads, automation engineers, and domain testers.
Staff Augmentation
Need a QA analyst, automation lead, or SDET with insurance know-how? We’ve got plug-and-play talent ready.
QA Center of Excellence
Build long-term testing capability with Zymr as your core partner. Ideal for enterprise QA transformation or insurtech scale-ups.
Test Automation as a Service
Let us set up and maintain your regression automation pipeline. We handle tools, frameworks, and test data so you don’t have to.
Talk to us today and let's bring your vision to life
Start nowFAQ
About Insurance QA Services
How do you handle multi-state or multi-country insurance compliance testing?
Answered by: QA Lead
We break down regulatory differences into testable rules. Then we build parameterized test cases to simulate each region’s conditions like rating logic, disclosures, or data formats. It’s all mapped in our test plans so nothing gets missed across jurisdictions.
Can you build automated test suites for our existing insurance platforms?
Answered by: Test Automation Engineer
Yes. We’ve automated tests for both custom insurance systems and third-party platforms. We use tools like Selenium, Cypress, or RestAssured depending on your tech stack. If you already have a framework, we plug into it. If not, we can build a modular one from scratch.
What tools and technologies do you use for insurance QA?
Answered by: QA Engineer
Depends on the project. For UI tests, we often use Selenium or Playwright. APIs? Postman or RestAssured. For test management, tools like TestRail or Zephyr. We’ve also worked in CI/CD setups using Jenkins, Azure DevOps, or GitHub Actions.
How do you protect policyholder data during QA?
Answered by: QA Manager
We use masked or synthetic data for all test cases. Access to QA environments is tightly controlled. Everything runs through secure test infrastructure with proper audit logging. We make sure compliance with data privacy laws like HIPAA or GDPR is built into the process.
Can you help ensure compliance with regulations like HIPAA, GDPR, or IFRS17?
Answered by: QA Analyst
Yes. We work closely with your compliance or legal team to translate requirements into tests. Whether it’s validating consent flags, data retention rules, or audit logs we cover it. We’ve helped clients prepare for third-party audits too.
Do you provide automation frameworks for insurance QA?
Answered by: SDET (Software Development Engineer in Test)
We do. Our frameworks are lightweight, reusable, and built for maintainability. You get clear test reports, version control, and CI integration. We also train your internal team so they can keep expanding the test suite without relying on us forever.
Let's Connect
Let’s build your next insurance solution together
.png)
Jay Kumbhani
AVP of Software Engineering, Zymr
With over 12 years of experience in building enterprise-grade solutions, we develop custom insurance CRM software designed to fit the complexities of your workflows. From policy lifecycle automation and agent management to claims tracking and regulatory compliance, our platforms offer scalable, secure, and intelligent customer engagement free from the limitations of off-the-shelf tools.
.svg)
.svg)
.svg)
.svg)
.svg)
.svg)