Strategy and Solutions
The client was a multi-specialty clinic network operating 42 outpatient clinics and employing over 3,200 staff members, including clinicians, nurses, and administrative personnel. Each clinic followed slightly different scheduling processes, resulting in frequent conflicts, overtime costs, and staff frustration.
Leadership wanted to centralize scheduling across locations while preserving flexibility for specialty-specific needs. Zymr was engaged to design and develop a unified staff productivity and scheduling platform.
Disparate scheduling systems caused double bookings, underutilized capacity, and excessive overtime. Staff had limited visibility into shifts and assignments across locations, leading to inefficiencies and dissatisfaction. Any new platform needed to work across clinics, integrate with existing systems, and scale without adding operational complexity.
Zymr helped the clinic network replace fragmented scheduling processes with a unified digital platform. The result was lower labor costs, improved staff morale, and smoother operations across dozens of locations.
Zymr designed and implemented a centralized scheduling and productivity platform tailored for multi-location healthcare operations.
.svg)
.svg)
.svg)
.svg)
.svg)
.svg)