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FinTech Lender Automates KYC, Cuts Onboarding Time by 80%

About the Client

The client was a fast-scaling digital lending platform processing over 10,000 new loan applications daily across multiple regions. While demand was strong, onboarding bottlenecks were slowing growth. Manual document verification, delayed sanctions checks, and inconsistent fraud detection created friction for legitimate applicants and increased compliance risk.

To scale securely without compromising regulatory rigor, the lender partnered with Zymr to implement an AI-driven identity verification and KYC automation framework.

Key Outcomes

Onboarding Time Reduced from 48 Hours to 20 Minutes
60% Decrease in Compliance Errors

Business Challenges

The lender’s onboarding process relied heavily on manual document reviews and siloed compliance checks. Application approval timelines stretched up to 48 hours, leading to customer drop-offs and competitive disadvantage. Compliance teams struggled with high false positives, fragmented sanctions screening, and inconsistent documentation trails. Fraudulent account attempts were rising, particularly synthetic identity fraud. The lender required a high-throughput, real-time KYC system capable of handling daily volume spikes while reducing operational overhead and regulatory exposure.

Business Impacts / Key Results Achieved

Zymr helped the lender convert compliance from a growth constraint into a competitive advantage. By automating KYC with AI-driven verification, the platform accelerated approvals, strengthened fraud prevention, and improved regulatory consistency while scaling daily volumes seamlessly.

  • Onboarding Time Reduced from 48 Hours to 20 Minutes
  • 60% Decrease in Compliance Errors
  • Significant Reduction in Fraudulent Account Attempts
  • Improved Application Conversion Rates
  • Lower Operational Compliance Overhead

Strategy and Solutions

Zymr deployed a scalable, AI-powered identity verification and compliance automation platform.

  • AI-Based OCR & Document Intelligence
    Automated extraction and validation of identity documents.

  • Real-Time Sanctions & Watchlist Screening
    Integrated global databases for instant risk checks.

  • Liveness Detection & Biometric Verification
    Prevented spoofing and synthetic identity fraud.

  • Risk-Based Tiered KYC Framework
    Applied dynamic verification thresholds by applicant risk.

  • Automated Compliance Workflows
    Reduced manual review queues and standardized audit logs.

  • Fraud Detection Intelligence Layer
    Identified anomaly patterns and repeated identity misuse.

  • Scalable Cloud Infrastructure
    Supported high concurrency across daily application spikes.
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