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Financial Services Provider Digitizes SME Invoice Lending to Accelerate Working Capital Access

About the Client

The client is a financial services provider focused on alternative lending and structured finance solutions for small and mid-sized enterprises (SMEs). Its customers operated across manufacturing, logistics, wholesale trade, and services, where cash flow volatility and long receivables cycles often created working capital gaps that traditional banks were slow to address.

Before engaging Zymr, the provider ran invoice factoring through semi-manual workflows. SMEs submitted invoices via email, verification was slow, lender matching happened offline, and both funding status and portfolio visibility were limited. The provider wanted to digitize invoice financing end-to-end to scale transaction volume and improve speed without expanding operations headcount.

Key Outcomes

$50M in Invoices Processed in the First Year
Faster Working Capital Access for SMEs

Business Challenges

Even with strong SME demand, the invoice financing workflow was too manual to scale. Invoice submission and verification were slow, approvals were unpredictable, and SMEs had limited transparency into eligibility, lender criteria, or expected funding timelines which reduced trust and repeat usage. Lender participation depended on manual deal discovery, leaving capital underutilized and slowing time-to-funding. Risk exposure was also meaningful: duplicate invoices, disputed invoices, counterparty risk, and concentration risk required stronger controls that could not become a bottleneck. The provider needed to transform invoice lending into a real-time digital marketplace that improved SME experience, increased lender efficiency, and enforced disciplined fraud and portfolio protections at scale.

Business Impacts / Key Results Achieved

Zymr helped the provider modernize invoice lending from a manual, relationship-driven workflow into a scalable digital marketplace. By automating verification, lender matching, compliance, and portfolio risk controls, the platform accelerated SME access to capital while improving lender efficiency and strengthening operational resilience. This case demonstrates how digitized invoice lending can unlock liquidity at scale without compromising fraud controls, governance, or marketplace trust.

  • $50M in Invoices Processed in the First Year
    The platform scaled transaction throughput without adding operational strain.
  • Faster Working Capital Access for SMEs
    Funding cycles shortened, helping SMEs manage payroll, inventory, and receivables gaps.
  • Improved Lender Capital Utilization
    Matching reduced idle capital and increased the velocity of funded invoices.
  • Lower Operational Costs
    Automation reduced manual verification, follow-ups, and reconciliation overhead.

Higher SME Satisfaction and Retention
Transparency and predictability increased trust and repeat financing usage.

Strategy and Solutions

Zymr designed and implemented a digital invoice lending and supply chain finance portal that automated verification, enabled real-time lender matching, and strengthened risk controls through data-driven governance.

  • Digital SME Invoice Submission and Tracking Portal
    Built a secure portal for uploading invoices, managing buyers, viewing eligibility, and tracking funding status in real time.
  • Automated Invoice Verification and Fraud Flags
    Implemented verification rules to validate invoice formats, cross-check counterparty details, detect duplicates, and route exceptions for review.
  • Real-Time Lender Marketplace and Matching
    Enabled lenders to define risk or yield preferences and automated matching to reduce time-to-funding and improve capital utilization.
  • Embedded KYC, AML, and Audit-Ready Compliance
    Integrated KYC and screening workflows with enforced checks and traceable logs to maintain compliance without slowing legitimate funding.
  • Risk Scoring and Portfolio Controls
    Implemented risk scoring based on SME behavior, buyer strength, invoice aging, and concentration exposure to inform pricing and eligibility.
  • Disbursement, Repayment, and Reconciliation Automation
    Automated fund release, repayment tracking, fee calculations, and lender reconciliation to reduce operational effort and errors.

Operational Dashboards and Performance Analytics
Delivered reporting for invoice volume, funding rates, time-to-funding, lender participation, and portfolio health.

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