Strategy and Solutions
The client was a large regional health system operating approximately 1,200 inpatient beds and supporting millions of patient encounters annually. The organization was preparing for a major Epic EHR upgrade that touched clinical workflows, interoperability interfaces, and downstream systems across hospitals and ambulatory sites. Given the scale of operations, even minor defects posed a risk to patient safety, clinician productivity, and regulatory compliance.
To ensure a flawless transition, the health system partnered with Zymr to execute end-to-end validation across clinical, technical, and operational dimensions.
The Epic upgrade impacted 47 critical clinical workflows and thousands of users across departments. The organization needed to validate functional correctness, interoperability, performance, and user readiness within a fixed go-live window. High clinician adoption expectations meant usability issues could not surface post-launch. The testing effort had to scale rapidly, cover FHIR-based integrations, and simulate real-world production loads—all while guaranteeing zero unplanned downtime.
Zymr enabled the health system to execute a high-risk EHR upgrade with confidence. Comprehensive validation ensured clinical continuity, strong clinician adoption, and operational stability—protecting both patient care and organizational reputation.
No Patient Safety or Workflow Disruptions Reported
Zymr delivered a comprehensive EHR testing and validation program designed to de-risk go-live at enterprise scale.
Go-Live Readiness Certification
Provided release confidence backed by quantitative test coverage.
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