Strategy and Solutions

Zymr led comprehensive mobile and web application testing, including functional, usability, and security validations. Our team executed cross-platform test cases across devices and OS versions, verified compliance through rigorous audits, and implemented automated regression for recurring features. User acceptance testing (UAT) with clinicians and patients validated real-world scenarios.

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Cross-Platform Mobile App QA for Healthcare Network

About the Client

A regional healthcare network launching patient and provider mobile applications to enable appointment booking, telehealth, and secure record sharing on iOS and Android.

Key Outcomes

Reduced production support escalations by 50%.
Strengthened compliance posture for HIPAA audits.

Business Challenges

The client needed to ensure smooth user experiences across devices, while meeting HIPAA compliance standards for patient data security. Frequent UI inconsistencies, security gaps, and usability issues hampered rollout. App store ratings risked falling below competitive benchmarks.

Business Impacts / Key Results Achieved

App store ratings jumped to 4.8/5, while critical bugs per release went down by 80%, resulting in higher adoption among both patients and providers.

Strategy and Solutions

Zymr led comprehensive mobile and web application testing, including functional, usability, and security validations. Our team executed cross-platform test cases across devices and OS versions, verified compliance through rigorous audits, and implemented automated regression for recurring features. User acceptance testing (UAT) with clinicians and patients validated real-world scenarios.

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