The client was a seed-stage telemedicine startup experiencing rapid demand growth. Initially built to support a small provider network, the platform quickly became constrained as monthly visit volumes increased. Leadership needed to scale from hundreds to tens of thousands of visits per month while maintaining clinical quality, security, and uptime.
To support enterprise-scale growth and prepare for investor scrutiny, the startup partnered with Zymr to rebuild its platform with scalability, compliance, and reliability at the core.
The existing platform could not reliably support high concurrency, complex scheduling, or integrated clinical workflows. Manual processes slowed provider onboarding and billing. Compliance requirements around HIPAA, data security, and auditability became increasingly critical as the user base expanded. The company needed to scale quickly without service interruptions, while proving technical maturity to investors.
Zymr enabled the telehealth startup to transition from an early-stage product into an enterprise-ready platform. The scalable architecture, clinical integrations, and compliance foundation supported rapid growth, improved reliability, and played a critical role in investor confidence and funding success.
Zymr designed and delivered a cloud-native, enterprise-grade telehealth platform built for rapid scale.
HIPAA-Compliant Infrastructure and Monitoring
Ensured security, auditability, and high availability.