Strategy and Solutions
The client was a global business process outsourcing (BPO) enterprise managing large contractor and supplier networks across 45 countries. As operations expanded, international payments became increasingly complex, costly, and slow, relying on manual workflows and fragmented banking relationships. To support global scale and contractor satisfaction, the enterprise partnered with Zymr to build a centralized B2B cross-border payment platform.
International payments typically took 3–5 days, incurred high transaction and FX costs, and required extensive manual intervention. Finance teams relied on spreadsheets and batch uploads, leading to errors, reconciliation delays, and limited visibility. Compliance controls varied by region, increasing audit complexity and operational risk. The company needed a unified platform that could automate payouts, reduce costs, and scale globally without increasing headcount.
Zymr helped the enterprise transform international payments from an operational bottleneck into a competitive advantage. By centralizing and automating cross-border B2B payouts, the company reduced costs, accelerated payments, improved contractor trust, and enabled confident expansion into new markets.
Zymr designed and delivered a centralized, automated B2B payment platform engineered for speed, transparency, and cost efficiency.
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