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Digital Therapeutics Platform Scales to 450K Patients with Enterprise-Ready RPM Solution

About the Client

The client is a digital therapeutics company delivering remote patient monitoring (RPM) solutions for chronic conditions such as CHF and COPD. As adoption grew, the platform needed to support large healthcare networks. Enterprise readiness, compliance, and scalability became critical priorities. To enable this transition, the company partnered with Zymr.

Key Outcomes

Scaled from 5K to 450K Patients
99.97% Platform Uptime Achieved

Business Challenges

The platform was initially built for early-stage deployments but struggled to meet the demands of enterprise healthcare environments. Scaling to support large patient populations required improvements in performance, reliability, and multi-tenant architecture.Interoperability was a key challenge. The platform needed to integrate seamlessly with EHR systems such as Cerner using FHIR standards, while maintaining data consistency and real-time synchronization.Compliance requirements also became more stringent. The organization needed to strengthen HIPAA controls, implement detailed audit logging, and achieve SOC 2 Type II certification to meet enterprise customer expectations.In addition, the existing mobile application required enhancements to support a consistent experience across a growing user base.The company needed a robust, scalable, and compliant platform to support enterprise contracts and long-term growth.

Business Impacts / Key Results Achieved

Zymr helped the company transform its RPM platform into an enterprise-grade solution capable of supporting large-scale deployments and strict compliance requirements. This enabled the organization to expand its reach and secure major healthcare partnerships.

  • Scaled from 5K to 450K Patients
  • 99.97% Platform Uptime Achieved
  • SOC 2 Type II Certification Achieved
  • Improved Data Interoperability with EHR Systems
  • Signed Humana Medicare Advantage Contract and Regional Health Systems

Strategy and Solutions

Zymr rebuilt and optimized the platform to meet enterprise scalability, interoperability, and compliance requirements.

  • Multi-Tenant Platform Architecture
    Designed a scalable architecture to support multiple healthcare organizations and large patient populations efficiently.
  • React Native Application Modernization
    Enhanced the mobile application to deliver a consistent, intuitive, and high-performance user experience.
  • FHIR-Based Cerner Integration
    Enabled seamless and secure data exchange with Cerner systems using FHIR standards for improved interoperability.
  • HIPAA Compliance and Audit Logging
    Implemented comprehensive audit trails and strengthened data security controls to ensure regulatory compliance.
  • SOC 2 Type II Readiness
    Supported the platform in achieving SOC 2 Type II certification through enhanced controls, processes, and monitoring.
  • High-Availability Cloud Infrastructure
    Built a resilient and scalable cloud infrastructure to ensure consistent performance, reliability, and uptime at scale.
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