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Consumer Goods Demand Planning & S&OP Achieves 91% Forecast Accuracy and 29% Inventory Reduction

About the Client

The client is an $8B consumer packaged goods (CPG) enterprise managing a diverse portfolio of 15,000+ SKUs across multiple regions and retail channels. Persistent forecast inaccuracies and fragmented planning processes impacted inventory efficiency and service levels. The organization required a modern, data-driven demand planning and S&OP solution. To enable this transformation, the company partnered with Zymr.

Key Outcomes

91% Forecast Accuracy Achieved
29% Reduction in Inventory Levels

Business Challenges

The company faced significant demand planning challenges, with forecast errors reaching up to 22% across its SKU portfolio. Disconnected data sources, including retailer POS systems and internal planning tools, resulted in limited visibility and inaccurate demand signals.Manual planning processes and lack of real-time insights led to overstocking in some regions and stockouts in others, directly impacting revenue and customer satisfaction.The absence of an integrated S&OP framework made it difficult to align demand, supply, and financial planning. Additionally, existing systems lacked the scalability and intelligence required to handle high data volumes and dynamic market conditions.The organization needed an advanced demand planning solution that could improve forecast accuracy, optimize inventory, and enable proactive decision-making.

Business Impacts / Key Results Achieved

Zymr enabled the client to modernize its demand planning and S&OP processes through an AI-driven, integrated platform. This transformation improved forecast accuracy, reduced excess inventory, and enhanced overall service performance.

  • 91% Forecast Accuracy Achieved Across 15K SKUs
  • 29% Reduction in Inventory Carrying Costs
  • 18% Improvement in Service Levels Across Channels
  • Enhanced Demand Visibility with Real-Time Insights
  • Improved Alignment Between Demand, Supply, and Finance Teams

Strategy and Solutions

Zymr implemented an intelligent demand planning and S&OP solution tailored to the client’s complex supply chain ecosystem.

  • ML-Based Demand Sensing
    Developed machine learning models to analyze historical data, seasonality, and external demand signals for accurate forecasting.
  • SAP IBP Integration
    Integrated with SAP IBP to streamline planning processes and enable end-to-end visibility across the supply chain.
  • Retailer POS Data Integration
    Connected real-time retailer POS feeds to capture true demand signals and improve forecast responsiveness.
  • Automated S&OP Workflows
    Enabled automated workflows for demand, supply, and financial planning to improve cross-functional alignment.
  • Inventory Optimization Models
    Implemented advanced analytics to balance stock levels, reduce excess inventory, and prevent stockouts.
  • Real-Time Analytics and Dashboards
    Delivered actionable insights through dashboards for continuous monitoring and data-driven decision-making.
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