The client was a healthtech SaaS company delivering clinical and operational software to healthcare organizations nationwide. As its customer base grew, the company needed a modern, multi-tenant provider portal capable of supporting multiple organizations with strict isolation, high availability, and enterprise-grade security.
To scale reliably and meet customer compliance expectations, the company partnered with Zymr to design and build a new provider-facing portal.
The existing portal was not built for multi-tenancy and required manual configuration for each new customer. Performance, availability, and compliance expectations increased as enterprise healthcare organizations came onboard. The platform needed to support rapid onboarding, maintain strict data separation, and achieve SOC 2 compliance without slowing product velocity.
Zymr helped the healthtech company evolve its portal into an enterprise-ready, compliant platform. The new architecture supported rapid customer growth, high adoption, and regulatory confidence—enabling the company to scale its SaaS offering in the healthcare market.
Zymr delivered a cloud-native, multi-tenant provider portal designed for scale, security, and adoption.